Privacy Policy

Effective November 3, 2026

This policy explains what information the SnapCut app ("SnapCut", "we", "us") collects, why, and the choices you have. It covers the SnapCut app for Android and iPhone (including SnapCut Go, the web-based Android version, and the new native version), any web or desktop version of it, and this website.

1. What stays on your device

SnapCut works on your device. The following are kept in the app's storage on your phone (or in your browser, for the web version) and are not sent to us:

• videos, photos and audio you import, record or export
• your projects and drafts, including their clips, music, text, effects and edits
• favourites, saved sounds, stickers and text styles, and your settings such as theme, language and export quality
• team projects: a team's name, its invite code and any names or email addresses you type to invite people. Teams work on your device only. SnapCut sends no invitations, shares no projects and sends nothing about a team to us.
• videos, photos and songs that another app shares to SnapCut (Share › SnapCut in your gallery or files app). They are copied into the app on your phone so you can edit them.
• the AI models the app uses, whether they come with the app or are downloaded the first time you use a tool

Editing, effects, AI tools and exporting all run on your device. You can clear this data in the app under Profile › Settings › Account › Privacy, or by uninstalling the app. We never have a copy of your projects, so if you uninstall the app or clear its storage, projects you haven't exported are gone for good.

2. Signing in with Google

Most of SnapCut works without an account. Tools marked PRO, including 2K and 4K export, open with SnapCut Pro, which is free when you choose Continue with Google. In a photo project, every tool opens without signing in. If you choose Continue with Google, sign-in is handled by Google (Google sign-in and Firebase Authentication, a Google service). On Android, in SnapCut Go and in SnapCut, the account picker is shown by Google Play services on your phone. On iPhone, and on Android if that picker cannot be used, SnapCut opens Google's sign-in window in your phone's browser instead: the app shows a small sign-in page that it makes on your phone itself (not a page on the internet), which opens Google's sign-in window, and the browser then returns you to the app. With your permission, Google shares with us:

• your name
• your email address
• your profile picture
• a unique account ID

We ask only for this basic profile (the openid, email and profile permissions). We never receive your Google password. We cannot access your Gmail, Google Drive, Google Photos, contacts, calendar or YouTube account, and we never post anything in your name.

We use this information to:

• show your name and picture in the app
• link SnapCut Pro to your account
• show your account (name, email address, picture and the date you joined) in our team's list of accounts, so we can help you and handle requests such as deleting your account

Firebase Authentication stores your account (name, email address, picture and account ID) in our Firebase project. The same details are also kept as one account record in Cloud Firestore, a Google Cloud database, so our team can see the list of accounts. The record adds the date you joined, when you last signed in, and a lower-case copy of your name and email address so our team can search the list. The app writes it the first time you sign in on each device (updating the same record), even when usage statistics are off. Today's app adds no usage to this record (test versions did; see the end of section 3). SnapCut does not write this record: it keeps your name, email address and picture on your phone until you sign out. When SnapCut signs you in through the browser page (on iPhone, or when the Android picker cannot be used), that sign-in also creates your account in Firebase Authentication.

SnapCut Creators

SnapCut Creators, the part of the app where people will design text styles, titles, stickers and templates for SnapCut, is not open yet. SnapCut does not include any creator templates today, and no creator information is collected. We will update this policy before it opens.

3. Usage statistics

SnapCut counts how the app is used so we can see which features people use and what to improve. This is on by default. You can turn it off at any time in Profile › Settings › Preferences › Share usage stats. After that, the app sends no more usage statistics.

To count everyone, including people who don't sign in, SnapCut uses Google Analytics for Firebase. It receives:

• Google Analytics' own automatic events, such as the first open, sessions, page views and time spent in the app
• the name of each tool or button you use (for example "Captions")
• exports (video, audio, photo or GIF), taps on Share, and AI model downloads
• the title and artist of songs, and the names of sound effects, that you add from the in-app library
• the app version, the platform (Android, iPhone, web or desktop) and the app language
• a random app-instance ID that Google Analytics creates and keeps in the app or in a browser cookie. It is not your phone's hardware ID or advertising ID.

Usage statistics never include your name, email address or picture, your videos, photos, recordings, text you type, file names, your exact location or your contacts. They are not linked to your SnapCut account, and we see them only as totals.

Google may estimate your country and city from your internet address; SnapCut does not ask for or send your location. We don't use usage statistics for advertising. On the web, Google Analytics keeps its ID in cookies whose names start with _ga; they expire 2 years after your last visit, or when you clear the site's data. Turning Share usage stats off stops Google Analytics from sending anything more. Google's own policy: policies.google.com/privacy.

While Share usage stats is on, the app also keeps its own counts of tool use and app opens (for the last 90 days) on your device. Today's app does not send these counts to us.

SnapCut. SnapCut, the new native app, sends the same usage events to the same Google Analytics, with the same switch, on by default, in Profile › Settings › Preferences › Share usage stats. It does not load Google's Analytics code: the app sends each event to Google Analytics itself, with a random ID that it makes and keeps in the app (not your account, your phone's hardware ID or its advertising ID). It keeps no counts of its own on your device. When the switch is off, it counts and sends nothing. The few tools that open SnapCut's web editor inside the app run with usage statistics switched off; opening such a tool is counted once by the app.

Test versions. Test versions of SnapCut from before October 2026 also send those counts to our Cloud Firestore database: which tools, library songs and other features were used and how often, app opens per day, the app version, platform and language, whether Pro is on, and a random device ID. For a signed-in user they are saved in the account record from section 2. For someone who is not signed in, they are saved in a record with an anonymous ID and no name or email. Turning Share usage stats off, or updating the app, stops this.

4. When the app goes online

Most of SnapCut works offline. The app connects to the internet only for the following:

• Sign-in and usage statistics. These go to Google (Firebase Authentication, Cloud Firestore and Google Analytics; see sections 2 and 3). The code for sign-in and Google Analytics, and the sign-in itself, come from Google's own servers. After you sign in, your profile picture is shown from Google's servers, like any picture on the internet.
• Web editor inside SnapCut. Some tools of SnapCut (for example masks, tracking, Rotoscope Mask, Short Reels, Music video, Pro Studio and the poster tools) open SnapCut's web editor inside the app. That page is part of the app and comes from your own phone, not from the internet: your clips are handed to it on the phone, and the finished result comes back the same way. Nothing is uploaded. Like the rest of the app, it can use the downloads described in this section: AI models, engine code from jsDelivr and Google's sign-in code.
• Your country's flag. Unless we have switched this feature off, the app asks Cloudflare's public service, or country.is if that does not answer, which country your internet connection is in: when the app opens, when your connection comes back (at most every 10 minutes), and when you return to the app after 30 minutes or more. That request carries your IP address, like any request on the internet. The answer also repeats your IP address and browser details; the app reads only the two-letter country code and ignores the rest. The flag pictures are built into the app, so showing the flag sends no other request. If the app is offline, it uses your device's language and region setting instead. The country is kept on your device to show the flag and your country's festivals. It is not sent to us or added to usage statistics. When we switch the flag off (next to Search and as a tile), the app stops asking.
• New content. Songs, sound effects, stickers, templates, Home banners, the videos at the top of Home and app settings that we publish are downloaded from our content storage (run by Cloudflare and Amazon Web Services) and kept on your device. If a banner, an announcement or an update notice has a link, it opens in your browser or app store only when you tap it.
• AI models. Most AI tools download their model the first time you use them (the app asks first and shows the size, or downloads it on Wi-Fi), for example captions, Remove BG for photos, Rotoscope Mask, AI upscale, face and body tools, the video translator, the translator for Dubbing, lip sync, voice cloning, and the anime and 3D cartoon styles (also used to make a photo talk). In the SnapCut app from Google Play, models are delivered by Google Play. Otherwise they come from our content server once we have put a model there, or else from the public copies on Hugging Face and Google Cloud Storage. When an AI engine's code is not built into your copy of the app, it is loaded from jsDelivr. AI voices for Text-to-Speech download from Hugging Face when you tap a voice (about 60 MB each, as the Text-to-Speech screen says). SnapCut downloads the same AI voices from Hugging Face, and can also use the voices built into your phone; its captions model also comes from Hugging Face the first time you use it. Only the model is downloaded; it then stays on your device and the tool works offline. Your media, captions and text are never sent — translation also runs on your device. Voice cloning, Voice Generator and Dubbing learn a voice print (a short list of numbers that describes how a voice sounds) on your device; the voice print, and a recording only if you choose to keep it, stay on your device and are never uploaded. When usage stats are on, the app counts which models were downloaded.
• Country on our website. When you open the SnapCut website, it asks Cloudflare's public service, or country.is if that does not answer, which country your internet connection is in, so that it can show your country's festivals. That request carries your IP address, like any request on the internet. The answer also repeats your IP address and browser details; the website reads only the two-letter country code and ignores the rest. The country is kept in this browser for the visit only and is not sent to us. If you open a link to a country's part of the page (for example snapcutstudios.com/#india), the website shows that country and does not ask. If the service does not answer, the website uses your device's time zone and language setting.
• Song library. When you browse or search the song library, your search words and a country's store code are sent to Apple's iTunes Search service, and 30-second song previews and song artwork are loaded from Apple. When you open 🔥 Trending songs, the app asks Apple for the top-songs chart of each region or country you choose there, which need not be your own. Apple's privacy policy applies to those requests.
• Links you paste. If you paste a link to import a file, the app downloads it directly from that address.
• "Listen" captions. Where available, this option uses your browser's or device's speech recognition service, which may send the audio to that service's provider (for example Google on Android, Apple on iPhone). The on-device AI captions option does not send audio anywhere.

Whenever your device contacts a server, that server receives standard technical information such as your IP address and device or browser type.

5. Permissions

The Android and iPhone apps ask for a permission when you first use a feature that needs it. You can refuse or remove any permission in your phone's settings. The list below is for Android; on iPhone the app asks only for Photos (to open the photos and videos you choose and to save what you make), Camera and Microphone, for the same reasons.

SnapCut Go on Android also checks whether TikTok, Instagram, YouTube, Facebook or WhatsApp (in SnapCut: TikTok, Instagram, YouTube or Facebook) is installed on your phone, only to show their Share buttons. It does not look at your other apps. SnapCut also appears in Android's Share list for videos, photos and songs, so another app can hand you a file to edit; SnapCut reads only the file that is shared.

6. How we use information

• to run the app's features, such as sign-in, SnapCut Pro and content downloads
• to understand which features are used, fix problems and decide what to improve
• to answer your questions and support requests
• to protect SnapCut and its users from misuse, and to comply with the law

We don't use your information for advertising, and we never sell it.

Where the EU or UK GDPR applies, our legal bases are: providing the service you asked for (sign-in and SnapCut Pro), our legitimate interest in improving SnapCut (usage statistics, which you can turn off), and complying with legal obligations.

7. Who we share it with

We don't sell, rent or trade your personal information. We share it only with:

• Service providers that run parts of SnapCut for us: Google (Firebase Authentication, Cloud Firestore, Google Analytics, and Google Play, which delivers AI models to the Play Store app), Cloudflare (our content server and the country lookup for the flag) and Amazon Web Services, which hosts this website and the web version of the app and keeps a backup copy of our content. They handle data on our behalf and follow our instructions.
• Authorities, when the law requires it, or when needed to protect the rights, property or safety of our users, the public or SnapCut.
• A new owner, if SnapCut is ever sold or merged. We will tell you before your information becomes subject to a different privacy policy.

Our service providers may process information in countries other than yours, with the protections the law requires.

Sharing your videos. When you tap Share to after saving (for example TikTok, Instagram, YouTube, Facebook or WhatsApp), the file you saved is handed to that app on your device, or to your device's share sheet. SnapCut uploads nothing itself. The app you choose does the posting, under its own privacy policy.

8. Google user data

SnapCut's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. In particular:

• We use the information Google shares with us (name, email address, profile picture and account ID) only for the purposes listed in section 2.
• We don't transfer it to anyone, except our service providers as needed to run those features, when the law requires it, or as part of a merger or sale with notice to you.
• We don't use it for advertising, including personalised or retargeted ads.
• We never sell it.
• Only the people who run SnapCut can see it, and only to run the app, answer your support requests, keep SnapCut secure or comply with the law.
• We don't use it to train AI or machine-learning models.

9. How long we keep it

• Projects and media stay on your device until you delete them or uninstall the app.
• Your sign-in account and account record are kept while your account is in use. When you ask us to delete them, we do so within 30 days.
• Usage statistics: event-level usage data in Google Analytics is deleted automatically after the retention period we set (at most 14 months); only anonymous totals in reports are kept longer. It is not linked to your account.
• Turning off usage statistics stops new data from being sent. It doesn't delete what was already sent. Because those statistics are not linked to you, we can't pick out yours; the event-level data is deleted when its time is up.

10. Your choices and rights

• Use SnapCut without signing in.
• Turn off usage statistics in Profile › Settings › Preferences › Share usage stats.
• Sign out on the Profile screen.
• Remove SnapCut's access to your Google Account at myaccount.google.com/connections.
• Delete the projects on your device in Profile › Settings › Account › Privacy › Delete all projects.
• Email us to ask for a copy of your data, to correct it or to delete it.

Depending on where you live, for example in the EU, the UK or California, you may have further rights. These include accessing, correcting, deleting or moving your data, and objecting to or limiting how we use it. We honour these requests wherever you live, and we reply within 30 days. You can also complain to your local data protection authority.

11. Deleting your account and data

You can ask us to delete your SnapCut account and all the data linked to it:

• Email support@snapcutstudios.com with the subject "Delete my SnapCut account". Send it from the email address of the Google account you use with SnapCut, so we know the request is yours.
• Within 30 days, we delete your sign-in account (Firebase Authentication) and your account record (Cloud Firestore), including any usage counts a test version saved in it (section 3), and we reply to confirm. Today's app keeps no usage record for each person; usage statistics in Google Analytics are not linked to your account and expire as described in section 9.

Your projects and media exist only on your device. To delete them, use Profile › Settings › Account › Privacy › Delete all projects, or uninstall the app. You can also remove SnapCut's access to your Google Account at any time at myaccount.google.com/connections.

We may keep a record that we handled your request, and anything the law requires us to keep.

12. Children

SnapCut is not directed to children under 13 (or the minimum age for using online services where you live), and we don't knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.

13. Security

Data sent between the app and our services is encrypted in transit (HTTPS). Account and usage data is stored on Google Cloud, which encrypts data at rest, and only the people who run SnapCut can access it. No method of storage or transmission is completely secure, but we work hard to protect your information.

14. Changes to this policy

If we change this policy, we will update the date at the top of this page. If a change is significant, we will also tell you in the app before it takes effect.

15. Contact us

For questions about this policy or your data, email support@snapcutstudios.com.

Help & feedback in the app (Profile › Settings › Account) opens your own email app with a message to that address. It adds the app version and your device or browser details below your words, so we can help. Nothing is sent until you send the email yourself.